That Brings Back Memories

Reading reports of this issue brought back a memory of a similar issue decades ago.

In 1981, horse meat labeled as beef was discovered at a Foodmaker plant that supplied hamburger and taco meat to Jack in the Box.

Yep, smart-alec Bob was working at Jack In The Box in 1981. This resulted in one of the many times I was called into the owner’s office for a brief discussion. As near as I can remember it went something like this.

Owner- “Bob would you care to explain why I had an irate customer calling me this morning”.

Bob – “Sure. I bet I can guess who it was and what it was about; some guy who stopped here last night to buy a burger. He was drunk; really really drunk. Kept going on about the story in the news”.

Owner – “He mentioned something about the news and how he asked you a simple question.”

Bob – “Well, he didn’t ask me a simple question. He kept asking the same question over and over again. Wouldn’t take any of the assurances you (even then I was smart enough to stick that in) told us to say.”

Owner – “So what happened to make him so mad.”

Bob – “I really don’t know. I tried to reassure him like you said but nothing but he kept asking if there was horsemeat in his burger and he didn’t want horsemeat.

So I assured him as I handed him the order that Jack In The Box does not use horsemeat but our burgers are 100% pure Kangaroo meat”.

I think the only reason I kept that job was the fact I was the only person who would consistently work the grave yard shift.

 

 

5 Responses to this post.

  1. Posted by Suz on 27.01.13 at 05:00

    “Give the lady what she wants!” – Marshall Field

    When Sumdrunkdood wants trouble…

  2. Posted by RabidAlien on 27.01.13 at 05:00

    LOL Actually, kangaroo is rather tasty. Its on the menu at a lot of restaurants in Australia, at least it was back in ’96 when I was there with the US Navy. Mmmmm…very tender!

  3. Posted by Paul Kanesky on 27.01.13 at 05:00

    Always remember Bob, You were looking for a job when you found that one.
    Paul in Texas

  4. Posted by Bob S. on 27.01.13 at 05:00

    Suz,

    I am of the firm belief that customers have a right, not that they are always right. The guy got no more then he deserved.

    RabidAlien,

    Everyone else in the store thought it was funny also….which resulted in another visit to the owner’s office because the line was used by others. Never tried Roo but wouldn’t be opposed.

    Paul,

    Oh yeah, I know. I used that line several time to the owner when I was ‘talked to’ :)
    It was very helpful to remind him that I was one of the few people willing to work graveyard shift and that I could find another job easier then he could a replacement.

  5. Posted by Sabra on 27.01.13 at 05:00

    Oh my Lord, I think that drunk man wound up teaching me Marine Science some years later; that teacher always joked about Jack in the Box serving kangaroo meat!